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Head Office
Thorpe House
Harwich Rd ·
Little Clacton · Essex
CO16 9NJ
01255 860737
about us
Hello, and welcome to the Elder Homes Group website.
My name is David Messenger and I am the managing director. Our priority is to make residents feel safe, secure, cared for, welcome and respected. We want our residents to feel truly at home, with a comfortable place to live, lots to do, fantastic food, and in a place where their dignity and privacy is respected at all times.
Secure key pad entry systems providing safety to all residents and staff
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Supportive environment for family and friend
As a group, we have invested heavily in recent property refurbishment to ensure our residents enjoy attractive, comfortable homes in which to live.
We also invest in the best people and we pride ourselves on setting the very highest standards of care and service. Our residents enjoy a huge variety of activities and interests and are always free to pursue their own tastes. They control their own lives, and play an active role in shaping the care and support they receive. Visiting times are not restricted and the door is always open to family and friends.
...being professional.
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Well presented and uniformed staff
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Open door policy for residents
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A happy team makes for an enjoyable environment and better service for residents
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All staff are trained to the highest of standards
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Significant investment in staff training and retention
Our staff are also chosen for their communication skills and ability to extend genuine friendship and kindness towards residents.
They are professionals from a huge variety of backgrounds, but they come together to provide a level of care designed to improve quality of life for our residents and to make our facilities truly feel like home. We are possibly unique in our sector in our level of commitment to training and motivation of staff. We know our people need to be happy in their roles if the homes are to be pleasant and rewarding places to live. Elder Homes Group endorse excellence in staff performance and run their own recognition and rewards programme.